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Rosa's La Hacienda
4.9
Based on 92 reviews
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Najae PeartNajae Peart
23:47 05 Jun 24
Best customer service I’d ever came across. 100% recommend
Andrew ChisholmAndrew Chisholm
02:03 04 Jun 24
If you are looking for flowers this 8s the only place to buy them. Th8s mother and daughter family owned business really cares about their customers. I had an issue with my delivery for wife's birthday and they went above and beyond to fix it and make it right. I would highly recommend Rosa's.
Mike CopelandMike Copeland
15:21 27 May 24
Great service and absolutely beautiful arrangement. Ordered same day delivery and within a couple hours the flowers were delivered and in our hotel room awaiting my wife’s arrival. Couldn’t be more pleased, very quick delivery, great communication, amazing bouquet.
R WylieR Wylie
21:27 16 May 24
Spectacular arrangement , honorable company after having a small problem with my flowers they corrected the problem hassle free. Excellent customer service.Highly recommend
Alexander KleinAlexander Klein
23:14 15 May 24
The ordered arrangement was sent for an anniversary, unfortunately arriving a day early, ruining the surprise. On top of that, the flowers arrived in an already ruined state, many of the flowers seemed to have been opened for a while, or had developed creases/bruises. This has lead to the death of 99% of the arrangement in just a few days. The company has been no help in resolving/making up for these issues and simply pushes off the blame onto the “flower supplier.” Do not order from here if you want beautiful flowers on arrival that will last. [Photo 1 from Tuesday, Photo 2 from Friday]
Marie RuvoloMarie Ruvolo
14:44 13 May 24
I was immensely pleased with my arrangement. The roses 🌹 are exquisite!! I recommend Roses Florist if you want a specially made floral piece!!Marie RuvoloBoca Raton
Bryanna LaceyBryanna Lacey
15:05 10 May 24
Craig EstyCraig Esty
11:54 09 May 24
Rosa's La Hacienda delivered a gorgeous flower arrangement for my Mom, she was ecstatic over the arrangement. Thank You!I will use her again.
Anna PlacenciaAnna Placencia
19:45 08 May 24
Really excellent customer service, they reassured me super quickly when I was concerned about my same day order arriving on time, and the flowers delivered were beautiful and very impressive. Thank you so much for the excellent experience!! 🙂
Duraznito ShowDuraznito Show
12:44 23 Apr 24
Totally recommended for being a business that serves Love, Affection and affection that God invites us to feel for our loved ones.May God always bless this business!..
Roxana AlvarezRoxana Alvarez
21:35 18 Mar 24
Just placed my first order with Rosa’s La Hacienda and I could not be happier with the service and kindness. My client loved the orchids and said she has never received a more beautiful flower arrangement in her life! And it was delivered timely as promised! Thank you!
Robyn WhetstoneRobyn Whetstone
19:48 18 Mar 24
I ordered a gorgeous floral arrangement today from Rosa’s and had a wonderful experience. I called back again late in the day for an additional last minute delivery and Blanca made it happen! Amazing service and prompt attention! This is where I will be ordering flowers from now on! Thank you Blanca!
ildiko deriildiko deri
23:27 15 Mar 24
My son sent me flowers .They were gorgeous, and lasted about 2 weeks . I strongly recommend this wonderful flower shop . ⭐⭐⭐⭐⭐⭐
Alan SAlan S
02:25 09 Mar 24
They were on time and super fair. I was able to communicate through text and they made sure all my requests were up to par! My mom loved the flowers and I am so happy I found these guys . Will definitely use them again in the future and recommend only them to anyone I know! 10/10!!!!
Judith KardosJudith Kardos
15:41 04 Mar 24
i had stumbled upon this business while googling for a florist in Boca Raton when i wanted to send my mom flowers for her 85th birthday. the website was easy as pie to use and i ordered flowers to be delivered the next day. the flowers arrived bright and early and my mom called me screaming how gorgeous the arrangement was. three days later, and she calls me daily to tell me how beautiful they are and she insisted i write a review since she is not computer literate. so here i am...i will use them again for sure!!!
Allison FriedmanAllison Friedman
18:29 01 Mar 24
I was looking for a quality florist that would do same day delivery. All of the commercial sites typically do not deliver what is pictured. After being disappointed so many times, I went local and I AM SO GLAD! Rosa’s Hacienda matched the picture, provided excellent customer service, and delivered a sophisticated bouquet for an insanely reasonable price. Make sure you tip well!! They are THE BEST. Thank you so much!!!!
Jason AstacioJason Astacio
23:11 16 Feb 24
Great service and beautiful flowers. Don’t hesitate to work with this shop.
AngelicaAngelica
00:38 18 Oct 23
Ordered flowers online while I'm overseas. I picked the wrong date for the delivery and they accommodated my last minute request.
Marisa AMarisa A
20:06 12 Oct 23
Rosa’s did an extraordinary job with the floral arrangement for a very special person. It was exquisite and made with love and delivered with love. Can’t ask for better than that ! Highly recommend !
Queuri FernandezjavierQueuri Fernandezjavier
17:09 10 Oct 23
They are the best thanks
Martha gonzalezMartha gonzalez
17:39 23 Sep 23
Super satisfied!!! Excellent work, I congratulate you, it was much more beautiful than I expected, 100% recommended 💐💐🌹💕
Simone LanchinSimone Lanchin
02:08 15 Aug 23
Great customer service!! Thank you for amazing work.
Jadranka JokanicJadranka Jokanic
00:40 31 Jul 23
Blanca was a very pleasant, helpful and accommodating. I received a most beautiful arrangement of pink roses. She makes sure you’re gonna absolutely love and enjoy your flowers.
NODNOD
19:11 05 Jul 23
In an era where customer service has been seen as a department rather than a company behaviour, Rosa’s La Hacienda went way above and beyond for me. I sent flowers to a colleague, but was very unsure of their address. After submitting the order and what I thought was the right address, I found the correct address and needed to correct my submitted order. I reached out to Rosa’s to correct it and was instantly connected to someone there. They were incredibly responsive and supportive. When the flowers were delivered, they sent me pictures of the whole process. They fixed the address and delivered a great product, on time, to the right address, and made correcting *my* error a seamless event. I will go out of my way to support Rosa’s moving forward. I’m really appreciative of them going out of their way to over deliver (pun intended) for me. Cheers -NOD-
Bob RazlerBob Razler
14:37 13 Jun 23
Everything was perfect! The flowers were beautiful and they were delivered on time!Follow up: I patronized Rosa's again and it was just as perfect as the last time. BEST FLORWER SHOP IN THE AREA!
ainybeth mendozaainybeth mendoza
19:08 10 Jun 23
Really cute flowers and amazing customer service! 🌸🌸
Austin CohenAustin Cohen
18:26 02 Jun 23
Incredible service and the delivery of such a beautiful set of flowers was flawless!
Frisky BusinessFrisky Business
01:56 27 May 23
I had flowers delivered, via them, to my friend in the hospital yesterday. The bouquet was prettier than expected, and the driver did an amazing job. In the even I ever need to order flowers to someone in this city again, this is who I will use!
Heidi FrixHeidi Frix
01:51 27 May 23
I ordered from them to send flowers to my friend in the hospital. This isn't my first time ordering flowers, but I have not ordered flowers from this business nor have I ordered them for this city. Not only were the flowers as good or better than expected, but the delivery dude took the time to text me several pics of said flowers being delivered! The flowers were stunning and the driver went above and beyond to ensure my happiness. I never caught his name, but his number ended in 3923 (in case his bosses read this, lol). Thanks so much!
Flor AguirreFlor Aguirre
21:02 05 Jul 22
I just want to say thank you so so much to this lovely place! I am super happy with the service. I am Latina and I am from another state (AL). I get super sketchy vibes when I’m ordering from a different state bc I’m not familiar with the place but this place exceeded my expectations!! The flowers & delivery service is amazing! My favorite part is that I’m super happy with the person that I was speaking to on the phone! Such a great attitude & super kind. Thank you everyone who works at this wonderful florist shop! Will definitely plan to order from this shop in the future! Thank you & blessings! Gracias y bendiciones!
Kayli CloughKayli Clough
03:00 09 May 22
Beautiful flowers and great service from start to finish! Will be using Rosa’s La Hacienda again for our future floral needs. Thank you for such a wonderful job on this arrangement. Our recipient loved it 🙂
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00:26 07 May 22
I ordered Mother’s Day flowers for my mother in law that lives in Boca, I am not from that area so I did my research and found Rosa’s. They had great reviews so I chose this shop & I am so over the moon happy I did! The customer service was AMAZING…and the flower arrangement that they made for my mother in law was ABSOLUTELY BREATHTAKINGLY BEAUTIFUL!!!!!! Thank you again for everything…you were a breath of fresh air and you have an amazing talent! 💐 💖
Cristina AgnoneCristina Agnone
13:41 22 Mar 22
John and Juliana were absolutely amazing! We needed to have the bouquet waiting at the restaurant for a very special event. When I called to place the order and explain the situation, they not only made recommendations for the perfect arrangement, they delivered as promised. Their prices were extremely reasonable for the quality roses that were delivered. Quite literally some of the largest, lushest blooms you will ever see. The arrangement was exquisite and the talk of the entire restaurant.Above all was their customer service. They answered all my calls and texts with friendly professionalism. I will be using their services from now on and have added them to my company's vendor list as the go to florist. I highly recommend them to anyone looking to send spectacular arrangements to the special people in their lives.
Hicham SlimHicham Slim
20:41 06 Jan 22
Great flower shop. I ordered everything from overseas and John was were very attentive and helpful. They delivered on time and the flower arrangement was as discussed and they were very fairly priced. The receiver loved this surprise and the flower arrangement. Thanks for the great service will recommend and use again.
Sergio SeverinoSergio Severino
01:43 08 Dec 21
Beautiful flowers and arrangements.But the thing that most stuck out for me was the exceptional customer service. They delivered the wrong arrangements which was the very elegant orchid. Upon calling them to inform them of the mix up I spoke to Caroline (who was attentive and quick to respond). She figured it out and Within 30 minutes John the delivery guy was back with the correct arrangements. He actually waited for me to come down to apologize and to gift me the first arrangements (which was almost double the price of the once I had previously ordered).Thanks again.
Holly NiedermaierHolly Niedermaier
02:11 08 May 21
Just received Mother’s Day flowers from Rosa’s La Hacienda in Boca Raton- my daughter who lives out of town. Very disappointed- flowers are beat up and some with brown ends - some with missing petals with damaged ends. Some chrysanthemums have the bad end cut off like a stump- stargazers fully opened and on their way out - one already turning brown. Looks like they had to fill some spots with something that died in some areas.
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